Introduction

Welcome to Helios-llc.com. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We may collect the following types of information:

1. Personal Information: Name, email address, phone number, and other contact details when you register, subscribe to our newsletter, or fill out a form.

2. Usage Data: Information about your browsing activity on our website, such as IP address, browser type, pages visited, and time spent on the site.

3. Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies to enhance user experience.

How We Use Your Information

We may use your information for the following purposes:

1. To Provide and Improve Our Services: To deliver the services you request and improve our website's functionality and user experience.

2. To Communicate with You: To respond to your inquiries, send newsletters, and provide updates about our services.

3. To Personalize User Experience: To customize content and recommendations based on your interests and browsing behavior.

4. To Analyze and Improve Our Website: To analyze usage patterns and improve our website's performance and security.

How We Share Information

We share information only when needed:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement a variety of security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

1. Access Your Information: Request a copy of the personal information we hold about you.

2. Update Your Information: Request corrections or updates to your personal information.

3. Delete Your Information: Request the deletion of your personal information, subject to legal requirements.

4. Opt-Out: Unsubscribe from our communications at any time by following the opt-out instructions provided in our emails or by contacting us directly.

Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

Changes to This Privacy Policy

SMS / Text Messaging Program How you opt in We collect mobile phone numbers only when you provide one directly to us through a form on our website. Consent to receive text messages is given by checking one or both of two separate, pre-unchecked boxes at the point where you submit your number. Neither box is pre-selected, and neither is required to submit the form or to use our services. We do not purchase, rent, or otherwise obtain phone numbers from third parties or lead generators. What messages you will receive Transactional messages: appointment confirmations, appointment reminders, rescheduling coordination, and follow-up related to an inquiry or scheduled consultation. Marketing messages: program updates, event invitations, and promotional offers. Marketing consent is collected separately from transactional consent, and consent to marketing messages is not a condition of purchase. Message frequency and cost Message frequency varies. Message and data rates may apply according to your mobile carrier plan. How to opt out Reply STOP to any text message to stop receiving messages at any time. You will receive a single confirmation that you have been unsubscribed. Reply HELP to any message for assistance, or contact us using the details on this page. Sharing of mobile information No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share your number only with the service providers who deliver our messages — our messaging platform and telecommunications carriers — solely for the purpose of delivering those messages. Carrier liability Mobile carriers are not liable for delayed or undelivered messages.

We may update our privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.